Frequently Asked Questions
Everything you need to know about caring for and purchasing your MAC knives.
What makes MAC knives different from other brands?
MAC knives are renowned for their 'Original MAC Edge,' a hybrid between a traditional Japanese chisel edge and a Western V-shaped edge. This allows for thinner, sharper blades that retain their edge longer and glide through food with less resistance.
Are MAC knives dishwasher safe?
No, we strictly recommend hand-washing your knives with mild soap and warm water. High heat and harsh detergents in dishwashers can damage the high-carbon steel and the wooden handles.
How often should I sharpen my MAC knife?
For home use, we recommend professional sharpening or using a ceramic honing rod every few months depending on usage. MAC knives use harder steel than Western brands, meaning they stay sharp longer but require proper technique when maintenance is needed.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any local customs duties.
Do MAC knives come with a warranty?
Yes, all MAC knives are covered by a 25-year limited warranty against manufacturing defects. This does not cover damage from misuse, such as prying, dropping, or improper sharpening.